Our services

Deliver an unmatched customer experience by communicating with your clients on their preferred channel. With unique call center services that range from managed live chat, text response, and email response to telesales services, Orpiv can help you deliver the multi-channel accessibility desired by consumers without compromising quality.

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inbound-calling-services

Inbound Calling

What we deliver?

check We will handle your calls in a professional manner.
check Rest assured that you will receive exceptional customer service.
check If you are struggling with abandonment rates for calls, we will help you to reduce them.
check Working with us will provide you with state-of-the-art solutions at your fingertips.
check Our team has highly-qualified professionals who will work around the clock to assist you.
outbound-calling-services

Outbound Calling

What we deliver?

check You will have access to well-trained agents who will professionally manage your operations.
check We will help you dramatically improve your customer relations.
check You will be able to grow your business tremendously after starting to work with us.
check Reaching your target audience will have never been this easy and quick.
check We are using multiple CRMs (AWS, Azure, or Orpiv Cloud) that makes our job easy and effective.
cold-calling-services

Cold Calling

We provide you all the necessities:

check We will provide you with high-quality leads that can turn into loyal customers.
check Our approach for lead generation is effective and we will pick the most suitable one for your business.
check We will convert the cold calls into appointments and bring you more profit.
check We will drive your sales up and develop your business.
check You will receive great customer acquisition from us.
web-chat-services

Web Chat Services

Less wait time means more sales!

check Our platforms are tailor-made and will perfectly correspond to your goals.
check We will reduce your wait time and, in this way, increase the trust in your customers.
check We will help you to convert your website visitors into qualified leads.
check We will provide you with professional support on all channels.
check Swift response and resolution of support queries will improve your company image.
appointment-setting-services

Appointment Setting

We guarantee:

check Our constant and effortless appointment scheduling will drive your business up tremendously.
check We will confirm the target market schedules for you so that you can focus on other tasks.
check Our team of highly-motivated lead generation experts will be at your service around the clock.
check We will assist you in improving your services and products sales which will increase your profit.
check You can analyze the progress by viewing the reports which you will receive every day.
tele-sales-services

Tele-sales Services

We offer:

check We will help you convert the leads into sales.
check Trusting our highly-qualified professionals who will take care of your processes is the way to go.
check Qualified sales experts to handle your Tele Sales Process.
check Your customer satisfaction levels will skyrocket after we start working together.
check We will provide inhouse sales and product training to our agents that will help you to save cost of operations.

Contact our specialist directly

Do you have a hard time handling all customer requests, and is it affecting your business process? Don't let the satisfaction of your customers be affected. Outsource your business operations today to Orpiv

If you want to find out more about our services and how we work all the ways we can help your company contact our operation manager to experience the best BPO solutions. "We are just a call away"!!.

Just fill in the form below and you'll hear from us in the shortest time possible, we promise. Let Orpiv be your remote arm and help you to grow your business.

Mehnaz Bashir
Project lead
5+ Years
with Orpiv Technologies
100+
Successfully
completed projects
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